Customer Service Representatives pay range in Grand Rapids
New workers and the lowest-paid 10% earn about $30,210 a year or less, while the top 10% make $63,340 or more. The middle half of customer service representatives in Grand Rapids earn between $37,110 and $50,250.
- $30K10th
- $37K25th
- $45KMedian
- $50K75th
- $63K90th
median average · bar = middle 50% of workers
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $46,300 | $3,858 | $22.26 |
| Median | $44,990 | $3,749 | $21.63 |
| Entry level (25th percentile) | $37,110 | $3,092 | $17.84 |
| Experienced (75th percentile) | $50,250 | $4,188 | $24.16 |
*Hourly figures assume 2,080 paid hours a year.
Customer Service Representatives salary after taxes in Grand Rapids
On the average salary of $46,300, a single filer in Grand Rapids takes home about $37,053 a year, or $3,088 a month and $1,425 every two weeks. Taxes take 20% of gross pay.
Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). Includes Grand Rapids's local income tax (1.5%).
Is Grand Rapids a good place for customer service representatives? Pay vs. cost of living
Prices in the Grand Rapids area are 4% below the U.S. average (BEA price parity 95.5), so the average $46,300 buys what about $48,458 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Grand Rapids ($47,570). A typical home costs $359,923, or 7.8 years of this average salary before tax.
Customer Service Representatives salary in other Michigan cities
Grand Rapids ranks 3rd of 15 Michigan metro areas for this job; Midland pays the most ($57,930).
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Grand Rapids: questions
How much do customer service representatives make an hour in Grand Rapids?
$22.26 an hour on average, and $21.63 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Grand Rapids?
The lowest-paid 10% earn about $30,210 a year and the 25th percentile is $37,110, a fair guide to starting pay.
What is the customer service representatives take-home pay in Grand Rapids?
About $37,053 a year ($3,088 a month) for a single filer on the average salary of $46,300. Includes Grand Rapids's local income tax (1.5%).
Do customer service representatives earn more in Grand Rapids than elsewhere?
The average here is about the same as the U.S. metro average for this job ($46,823).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Grand Rapids-Wyoming-Kentwood, MI (24340). Relative standard error of the mean wage: 0.8%.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). Includes Grand Rapids's local income tax (1.5%).
- Job concentration: location quotient 0.90, this job is about as common as in the U.S. overall.
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