SOC 43-4051 · Kalamazoo-Portage, MI metro

Customer Service Representatives Salary in Kalamazoo, MI

The average salary for customer service representatives in Kalamazoo, Michigan is $45,450 a year ($21.85 an hour), according to BLS estimates for May 2025. The median is $44,130: half of the 1,970 people in this job in the Kalamazoo-Portage, MI metro area earn more than that, half earn less. That average is about the same as the U.S. metro average for this job ($46,823).

$45,450average per year

$21.85 / hourMedian $44,130Take-home ≈ $37,014

  • $30K10th
  • $36K25th
  • $44KMedian
  • $49K75th
  • $63K90th

median average · bar = middle 50% of workers

1,970people in this job
-3%vs U.S. metro average
#4 of 15Michigan metros
95cost of living (U.S. = 100)
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Customer Service Representatives pay range in Kalamazoo

New workers and the lowest-paid 10% earn about $29,900 a year or less, while the top 10% make $62,580 or more. The middle half of customer service representatives in Kalamazoo earn between $36,050 and $49,490.

  • $30K10th
  • $36K25th
  • $44KMedian
  • $49K75th
  • $63K90th

median average · bar = middle 50% of workers

Pay levelPer yearPer monthPer hour*
Average$45,450$3,788$21.85
Median$44,130$3,678$21.22
Entry level (25th percentile)$36,050$3,004$17.33
Experienced (75th percentile)$49,490$4,124$23.79

*Hourly figures assume 2,080 paid hours a year.

Customer Service Representatives salary after taxes in Kalamazoo

On the average salary of $45,450, a single filer in Kalamazoo takes home about $37,014 a year, or $3,084 a month and $1,424 every two weeks. Taxes take 19% of gross pay.

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules).

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Is Kalamazoo a good place for customer service representatives? Pay vs. cost of living

Prices in the Kalamazoo area are 5% below the U.S. average (BEA price parity 94.8), so the average $45,450 buys what about $47,923 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Kalamazoo ($48,510). A typical home costs $279,752, or 6.2 years of this average salary before tax.

See what $45,450 is worth in another city

Customer Service Representatives salary in other Michigan cities

Kalamazoo ranks 4th of 15 Michigan metro areas for this job; Midland pays the most ($57,930).

All Customer Service Representatives salaries in Michigan

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

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Reviewed before it counts. Customer Service Representatives in Kalamazoo, MI.

Customer Service Representatives salary in Kalamazoo: questions

How much do customer service representatives make an hour in Kalamazoo?

$21.85 an hour on average, and $21.22 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Kalamazoo?

The lowest-paid 10% earn about $29,900 a year and the 25th percentile is $36,050, a fair guide to starting pay.

What is the customer service representatives take-home pay in Kalamazoo?

About $37,014 a year ($3,084 a month) for a single filer on the average salary of $45,450.

Do customer service representatives earn more in Kalamazoo than elsewhere?

The average here is about the same as the U.S. metro average for this job ($46,823).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Kalamazoo-Portage, MI (28020). Relative standard error of the mean wage: 1.0%.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules).
  • Job concentration: location quotient 0.97, this job is about as common as in the U.S. overall.

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