SOC 43-4051 · Jackson, MI metro

Customer Service Representatives Salary in Jackson, MI

The average salary for customer service representatives in Jackson, Michigan is $44,600 a year ($21.44 an hour), according to BLS estimates for May 2025. The median is $42,230: half of the 830 people in this job in the Jackson, MI metro area earn more than that, half earn less. That average is 5% less than the U.S. metro average for this job ($46,823).

$44,600average per year

$21.44 / hourMedian $42,230Take-home ≈ $35,979

  • $30K10th
  • $36K25th
  • $42KMedian
  • $49K75th
  • $61K90th

median average · bar = middle 50% of workers

830people in this job
-5%vs U.S. metro average
#6 of 15Michigan metros
92cost of living (U.S. = 100)
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Customer Service Representatives pay range in Jackson

New workers and the lowest-paid 10% earn about $30,140 a year or less, while the top 10% make $60,780 or more. The middle half of customer service representatives in Jackson earn between $36,200 and $49,090.

  • $30K10th
  • $36K25th
  • $42KMedian
  • $49K75th
  • $61K90th

median average · bar = middle 50% of workers

Pay levelPer yearPer monthPer hour*
Average$44,600$3,717$21.44
Median$42,230$3,519$20.30
Entry level (25th percentile)$36,200$3,017$17.40
Experienced (75th percentile)$49,090$4,091$23.60

*Hourly figures assume 2,080 paid hours a year.

Customer Service Representatives salary after taxes in Jackson

On the average salary of $44,600, a single filer in Jackson takes home about $35,979 a year, or $2,998 a month and $1,384 every two weeks. Taxes take 19% of gross pay.

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). Includes Jackson's local income tax (1%).

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Is Jackson a good place for customer service representatives? Pay vs. cost of living

Prices in the Jackson area are 8% below the U.S. average (BEA price parity 91.8), so the average $44,600 buys what about $48,595 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Jackson ($47,760). A typical home costs $227,287, or 5.1 years of this average salary before tax.

See what $44,600 is worth in another city

Customer Service Representatives salary in other Michigan cities

Jackson ranks 6th of 15 Michigan metro areas for this job; Midland pays the most ($57,930).

All Customer Service Representatives salaries in Michigan

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

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Reviewed before it counts. Customer Service Representatives in Jackson, MI.

Customer Service Representatives salary in Jackson: questions

How much do customer service representatives make an hour in Jackson?

$21.44 an hour on average, and $20.30 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Jackson?

The lowest-paid 10% earn about $30,140 a year and the 25th percentile is $36,200, a fair guide to starting pay.

What is the customer service representatives take-home pay in Jackson?

About $35,979 a year ($2,998 a month) for a single filer on the average salary of $44,600. Includes Jackson's local income tax (1%).

Do customer service representatives earn more in Jackson than elsewhere?

The average here is 5% less than the U.S. metro average for this job ($46,823).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Jackson, MI (27100). Relative standard error of the mean wage: 1.2%.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). Includes Jackson's local income tax (1%).
  • Job concentration: location quotient 0.89, this job is about as common as in the U.S. overall.

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