SOC 43-4051 · Wichita Falls, TX metro

Customer Service Representatives Salary in Wichita Falls, TX

The average salary for customer service representatives in Wichita Falls, Texas is $38,690 a year ($18.60 an hour), according to BLS estimates for May 2025. The median is $36,370: half of the 910 people in this job in the Wichita Falls, TX metro area earn more than that, half earn less. That average is 17% less than the U.S. metro average for this job ($46,823).

$38,690average per year

$18.60 / hourMedian $36,370Take-home ≈ $33,267

  • $27K10th
  • $30K25th
  • $36KMedian
  • $46K75th
  • $51K90th

median average · bar = middle 50% of workers

910people in this job
-17%vs U.S. metro average
#16 of 26Texas metros
90cost of living (U.S. = 100)
Advertisement

Customer Service Representatives pay range in Wichita Falls

New workers and the lowest-paid 10% earn about $27,140 a year or less, while the top 10% make $51,060 or more. The middle half of customer service representatives in Wichita Falls earn between $29,960 and $46,230.

  • $27K10th
  • $30K25th
  • $36KMedian
  • $46K75th
  • $51K90th

median average · bar = middle 50% of workers

Pay levelPer yearPer monthPer hour*
Average$38,690$3,224$18.60
Median$36,370$3,031$17.49
Entry level (25th percentile)$29,960$2,497$14.40
Experienced (75th percentile)$46,230$3,852$22.23

*Hourly figures assume 2,080 paid hours a year.

Customer Service Representatives salary after taxes in Wichita Falls

On the average salary of $38,690, a single filer in Wichita Falls takes home about $33,267 a year, or $2,772 a month and $1,280 every two weeks. Taxes take 14% of gross pay.

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and no state income tax.

Advertisement

Is Wichita Falls a good place for customer service representatives? Pay vs. cost of living

Prices in the Wichita Falls area are 10% below the U.S. average (BEA price parity 89.5), so the average $38,690 buys what about $43,223 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in Wichita Falls ($43,210). A typical home costs $178,786, or 4.6 years of this average salary before tax.

See what $38,690 is worth in another city

Customer Service Representatives salary in other Texas cities

Wichita Falls ranks 16th of 26 Texas metro areas for this job; Dallas pays the most ($46,210).

All Customer Service Representatives salaries in Texas

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

Advertisement

Does this match what you are paid?

Anonymous, no account. Results update as visitors answer.

Share your pay anonymously

Reviewed before it counts. Customer Service Representatives in Wichita Falls, TX.

Customer Service Representatives salary in Wichita Falls: questions

How much do customer service representatives make an hour in Wichita Falls?

$18.60 an hour on average, and $17.49 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Wichita Falls?

The lowest-paid 10% earn about $27,140 a year and the 25th percentile is $29,960, a fair guide to starting pay.

What is the customer service representatives take-home pay in Wichita Falls?

About $33,267 a year ($2,772 a month) for a single filer on the average salary of $38,690. Texas has no state income tax.

Do customer service representatives earn more in Wichita Falls than elsewhere?

The average here is 17% less than the U.S. metro average for this job ($46,823).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Wichita Falls, TX (48660). Relative standard error of the mean wage: 1.9%.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and no state income tax.
  • Job concentration: location quotient 0.98, this job is about as common as in the U.S. overall.

Read the full methodology. Spotted an error? Tell us.