SOC 43-4051 · Austin-Round Rock-San Marcos, TX metro

Customer Service Representatives Salary in Austin, TX

The average salary for customer service representatives in Austin, Texas is $45,120 a year ($21.69 an hour), according to BLS estimates for May 2025. The median is $43,720: half of the 32,690 people in this job in the Austin-Round Rock-San Marcos, TX metro area earn more than that, half earn less. That average is 4% less than the U.S. metro average for this job ($46,823).

$45,120average per year

$21.69 / hourMedian $43,720Take-home ≈ $38,434

  • $31K10th
  • $37K25th
  • $44KMedian
  • $49K75th
  • $62K90th

median average · bar = middle 50% of workers

32,690people in this job
-4%vs U.S. metro average
#3 of 26Texas metros
98cost of living (U.S. = 100)
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Customer Service Representatives pay range in Austin

New workers and the lowest-paid 10% earn about $30,520 a year or less, while the top 10% make $61,610 or more. The middle half of customer service representatives in Austin earn between $36,640 and $49,250.

  • $31K10th
  • $37K25th
  • $44KMedian
  • $49K75th
  • $62K90th

median average · bar = middle 50% of workers

Pay levelPer yearPer monthPer hour*
Average$45,120$3,760$21.69
Median$43,720$3,643$21.02
Entry level (25th percentile)$36,640$3,053$17.62
Experienced (75th percentile)$49,250$4,104$23.68

*Hourly figures assume 2,080 paid hours a year.

Customer Service Representatives salary after taxes in Austin

On the average salary of $45,120, a single filer in Austin takes home about $38,434 a year, or $3,203 a month and $1,478 every two weeks. Taxes take 15% of gross pay.

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and no state income tax.

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Is Austin a good place for customer service representatives? Pay vs. cost of living

Prices in the Austin area are 2% below the U.S. average (BEA price parity 98.1), so the average $45,120 buys what about $46,010 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in Austin ($56,950). A typical home costs $428,524, or 9.5 years of this average salary before tax.

See what $45,120 is worth in another city

Customer Service Representatives salary in other Texas cities

Austin ranks 3rd of 26 Texas metro areas for this job; Dallas pays the most ($46,210).

All Customer Service Representatives salaries in Texas

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

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Reviewed before it counts. Customer Service Representatives in Austin, TX.

Customer Service Representatives salary in Austin: questions

How much do customer service representatives make an hour in Austin?

$21.69 an hour on average, and $21.02 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Austin?

The lowest-paid 10% earn about $30,520 a year and the 25th percentile is $36,640, a fair guide to starting pay.

What is the customer service representatives take-home pay in Austin?

About $38,434 a year ($3,203 a month) for a single filer on the average salary of $45,120. Texas has no state income tax.

Do customer service representatives earn more in Austin than elsewhere?

The average here is 4% less than the U.S. metro average for this job ($46,823).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Austin-Round Rock-San Marcos, TX (12420). Relative standard error of the mean wage: 0.6%.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and no state income tax.
  • Job concentration: location quotient 1.51, this job is 1.5 times as concentrated as in the U.S. overall.

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