SOC 43-4051 · Virginia Beach-Chesapeake-Norfolk, VA-NC metro

Customer Service Representatives Salary in Virginia Beach, VA

The average salary for customer service representatives in Virginia Beach, Virginia is $41,590 a year ($19.99 an hour), according to BLS estimates for May 2025. The median is $38,150: half of the 10,960 people in this job in the Virginia Beach-Chesapeake-Norfolk, VA-NC metro area earn more than that, half earn less. That average is 11% less than the U.S. metro average for this job ($46,823).

$41,590average per year

$19.99 / hourMedian $38,150Take-home ≈ $34,020

  • $30K10th
  • $35K25th
  • $38KMedian
  • $47K75th
  • $57K90th

median average · bar = middle 50% of workers

10,960people in this job
-11%vs U.S. metro average
#7 of 9Virginia metros
98cost of living (U.S. = 100)
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Customer Service Representatives pay range in Virginia Beach

New workers and the lowest-paid 10% earn about $30,300 a year or less, while the top 10% make $57,160 or more. The middle half of customer service representatives in Virginia Beach earn between $34,860 and $46,750.

  • $30K10th
  • $35K25th
  • $38KMedian
  • $47K75th
  • $57K90th

median average · bar = middle 50% of workers

Pay levelPer yearPer monthPer hour*
Average$41,590$3,466$20.00
Median$38,150$3,179$18.34
Entry level (25th percentile)$34,860$2,905$16.76
Experienced (75th percentile)$46,750$3,896$22.48

*Hourly figures assume 2,080 paid hours a year.

Customer Service Representatives salary after taxes in Virginia Beach

On the average salary of $41,590, a single filer in Virginia Beach takes home about $34,020 a year, or $2,835 a month and $1,308 every two weeks. Taxes take 18% of gross pay.

The Virginia Beach-Chesapeake-Norfolk, VA-NC metro area crosses state lines, so take-home pay depends on the state where you work:

StatePer yearPer month
Working in NC$34,447$2,871
Working in VA$34,020$2,835

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules).

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Is Virginia Beach a good place for customer service representatives? Pay vs. cost of living

Prices in the Virginia Beach area are 2% below the U.S. average (BEA price parity 97.9), so the average $41,590 buys what about $42,464 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in Virginia Beach ($49,430). A typical home costs $373,678, or 9.0 years of this average salary before tax.

See what $41,590 is worth in another city

Customer Service Representatives salary in other Virginia cities

Virginia Beach ranks 7th of 9 Virginia metro areas for this job; Charlottesville pays the most ($44,860).

All Customer Service Representatives salaries in Virginia

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

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Reviewed before it counts. Customer Service Representatives in Virginia Beach, VA.

Customer Service Representatives salary in Virginia Beach: questions

How much do customer service representatives make an hour in Virginia Beach?

$19.99 an hour on average, and $18.34 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Virginia Beach?

The lowest-paid 10% earn about $30,300 a year and the 25th percentile is $34,860, a fair guide to starting pay.

What is the customer service representatives take-home pay in Virginia Beach?

About $34,020 a year ($2,835 a month) for a single filer on the average salary of $41,590.

Do customer service representatives earn more in Virginia Beach than elsewhere?

The average here is 11% less than the U.S. metro average for this job ($46,823).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Virginia Beach-Chesapeake-Norfolk, VA-NC (47260). Relative standard error of the mean wage: 1.0%.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules).
  • Job concentration: location quotient 0.86, this job is about as common as in the U.S. overall.

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