SOC 43-4051 · Goldsboro, NC metro

Customer Service Representatives Salary in Goldsboro, NC

The average salary for customer service representatives in Goldsboro, North Carolina is $36,140 a year ($17.38 an hour), according to BLS estimates for May 2025. The median is $34,500: half of the 740 people in this job in the Goldsboro, NC metro area earn more than that, half earn less. That average is 23% less than the U.S. metro average for this job ($46,823).

$36,140average per year

$17.38 / hourMedian $34,500Take-home ≈ $30,285

  • $28K10th
  • $28K25th
  • $34KMedian
  • $44K75th
  • $46K90th

median average · bar = middle 50% of workers

740people in this job
-23%vs U.S. metro average
#14 of 15North Carolina metros
88cost of living (U.S. = 100)
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Customer Service Representatives pay range in Goldsboro

New workers and the lowest-paid 10% earn about $28,090 a year or less, while the top 10% make $45,740 or more. The middle half of customer service representatives in Goldsboro earn between $28,090 and $43,790.

  • $28K10th
  • $28K25th
  • $34KMedian
  • $44K75th
  • $46K90th

median average · bar = middle 50% of workers

Pay levelPer yearPer monthPer hour*
Average$36,140$3,012$17.38
Median$34,500$2,875$16.59
Entry level (25th percentile)$28,090$2,341$13.50
Experienced (75th percentile)$43,790$3,649$21.05

*Hourly figures assume 2,080 paid hours a year.

Customer Service Representatives salary after taxes in Goldsboro

On the average salary of $36,140, a single filer in Goldsboro takes home about $30,285 a year, or $2,524 a month and $1,165 every two weeks. Taxes take 16% of gross pay.

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).

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Is Goldsboro a good place for customer service representatives? Pay vs. cost of living

Prices in the Goldsboro area are 12% below the U.S. average (BEA price parity 88.5), so the average $36,140 buys what about $40,854 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Goldsboro ($40,570). A typical home costs $188,523, or 5.2 years of this average salary before tax.

See what $36,140 is worth in another city

Customer Service Representatives salary in other North Carolina cities

Goldsboro ranks 14th of 15 North Carolina metro areas for this job; Durham pays the most ($47,060).

All Customer Service Representatives salaries in North Carolina

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

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Reviewed before it counts. Customer Service Representatives in Goldsboro, NC.

Customer Service Representatives salary in Goldsboro: questions

How much do customer service representatives make an hour in Goldsboro?

$17.38 an hour on average, and $16.59 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Goldsboro?

The lowest-paid 10% earn about $28,090 a year and the 25th percentile is $28,090, a fair guide to starting pay.

What is the customer service representatives take-home pay in Goldsboro?

About $30,285 a year ($2,524 a month) for a single filer on the average salary of $36,140.

Do customer service representatives earn more in Goldsboro than elsewhere?

The average here is 23% less than the U.S. metro average for this job ($46,823).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Goldsboro, NC (24140). Relative standard error of the mean wage: 2.1%.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).
  • Job concentration: location quotient 1.10, this job is about as common as in the U.S. overall.

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