Customer Service Representatives pay range in Charlotte
New workers and the lowest-paid 10% earn about $31,500 a year or less, while the top 10% make $62,640 or more. The middle half of customer service representatives in Charlotte earn between $37,000 and $50,660.
- $32K10th
- $37K25th
- $45KMedian
- $51K75th
- $63K90th
median average · bar = middle 50% of workers · how to read it
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $46,080 | $3,840 | $22.15 |
| Median | $44,980 | $3,748 | $21.62 |
| Entry level (25th percentile) | $37,000 | $3,083 | $17.79 |
| Experienced (75th percentile) | $50,660 | $4,222 | $24.36 |
*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.
Customer Service Representatives pay in Charlotte vs. North Carolina and the U.S.
Customer service representatives in Charlotte earn 6% more than the North Carolina average ($43,450) and about the same as the U.S. average ($46,590). At the median the gap is +0% against the U.S. median of $44,770.
| Area | Average | Median | 10th pct. | 90th pct. | Jobs |
|---|---|---|---|---|---|
| Charlotte | $46,080 | $44,980 | $31,500 | $62,640 | 26,120 |
| North Carolina | $43,450 | $40,240 | $30,200 | $59,820 | 89,510 |
| United States | $46,590 | $44,770 | $31,750 | $63,590 | 2,595,750 |
State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.
Customer Service Representatives salary after taxes in Charlotte
On the average salary of $46,080, a single filer in Charlotte takes home about $37,875 a year, or $3,156 a month and $1,457 every two weeks. Taxes take 18% of gross pay.
The Charlotte-Concord-Gastonia, NC-SC metro area crosses state lines, so take-home pay depends on the state where you work:
| State | Per year | Per month |
|---|---|---|
| Working in SC | $38,466 | $3,206 |
| Working in NC | $37,875 | $3,156 |
Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).
Is Charlotte a good place for customer service representatives? Pay vs. cost of living
Prices in the Charlotte area are 3% below the U.S. average (BEA price parity 97.3), so the average $46,080 buys what about $47,335 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Charlotte ($49,990). A typical home costs $390,321, or 8.5 years of this average salary before tax.
Customer Service Representatives salary in other North Carolina cities
Charlotte ranks 2nd of 15 North Carolina metro areas for this job; Durham pays the most ($47,060).
- Durham$47,060
- Charlotte$46,080
- Raleigh$45,710
- Greensboro$43,620
- Burlington$41,890
- Winston-Salem$41,700
- Asheville$41,560
- Wilmington$41,250
- Hickory$41,150
- Rocky Mount$39,930
All Customer Service Representatives salaries in North Carolina
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Charlotte: questions
How much do customer service representatives make an hour in Charlotte?
$22.15 an hour on average, and $21.63 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Charlotte?
The lowest-paid 10% earn about $31,500 a year and the 25th percentile is $37,000, a fair guide to starting pay.
What is the customer service representatives take-home pay in Charlotte?
About $37,875 a year ($3,156 a month) for a single filer on the average salary of $46,080.
Do customer service representatives earn more in Charlotte than elsewhere?
The average here is about the same as the U.S. average for this job ($46,590).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Charlotte-Concord-Gastonia, NC-SC (16740). Relative standard error of the mean wage: 0.6%.
- U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).
- Job concentration: location quotient 1.15, this job is about as common as in the U.S. overall.
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