SOC 43-4051 · Great Falls, MT metro

Customer Service Representatives Salary in Great Falls, MT

The average salary for customer service representatives in Great Falls, Montana is $43,610 a year ($20.97 an hour), according to BLS estimates for May 2025. The median is $42,270: half of the 360 people in this job in the Great Falls, MT metro area earn more than that, half earn less. That average is 7% less than the U.S. metro average for this job ($46,823).

$43,610average per year

$20.97 / hourMedian $42,270Take-home ≈ $35,928

  • $35K10th
  • $38K25th
  • $42KMedian
  • $47K75th
  • $57K90th

median average · bar = middle 50% of workers

360people in this job
-7%vs U.S. metro average
#4 of 4Montana metros
97cost of living (U.S. = 100)
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Customer Service Representatives pay range in Great Falls

New workers and the lowest-paid 10% earn about $34,550 a year or less, while the top 10% make $56,870 or more. The middle half of customer service representatives in Great Falls earn between $37,770 and $47,430.

  • $35K10th
  • $38K25th
  • $42KMedian
  • $47K75th
  • $57K90th

median average · bar = middle 50% of workers

Pay levelPer yearPer monthPer hour*
Average$43,610$3,634$20.97
Median$42,270$3,522$20.32
Entry level (25th percentile)$37,770$3,148$18.16
Experienced (75th percentile)$47,430$3,952$22.80

*Hourly figures assume 2,080 paid hours a year.

Customer Service Representatives salary after taxes in Great Falls

On the average salary of $43,610, a single filer in Great Falls takes home about $35,928 a year, or $2,994 a month and $1,382 every two weeks. Taxes take 18% of gross pay.

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).

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Is Great Falls a good place for customer service representatives? Pay vs. cost of living

Prices in the Great Falls area are 3% below the U.S. average (BEA price parity 96.8), so the average $43,610 buys what about $45,031 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Great Falls ($46,510). A typical home costs $344,945, or 7.9 years of this average salary before tax.

See what $43,610 is worth in another city

Customer Service Representatives salary in other Montana cities

Great Falls ranks 4th of 4 Montana metro areas for this job; Helena pays the most ($47,810).

All Customer Service Representatives salaries in Montana

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

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Reviewed before it counts. Customer Service Representatives in Great Falls, MT.

Customer Service Representatives salary in Great Falls: questions

How much do customer service representatives make an hour in Great Falls?

$20.97 an hour on average, and $20.32 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Great Falls?

The lowest-paid 10% earn about $34,550 a year and the 25th percentile is $37,770, a fair guide to starting pay.

What is the customer service representatives take-home pay in Great Falls?

About $35,928 a year ($2,994 a month) for a single filer on the average salary of $43,610.

Do customer service representatives earn more in Great Falls than elsewhere?

The average here is 7% less than the U.S. metro average for this job ($46,823).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Great Falls, MT (24500). Relative standard error of the mean wage: 2.1%.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).
  • Job concentration: location quotient 0.60, this job is less common than in the U.S. overall (location quotient 0.60).

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