Customer Service Representatives pay range in Springfield
New workers and the lowest-paid 10% earn about $31,210 a year or less, while the top 10% make $59,950 or more. The middle half of customer service representatives in Springfield earn between $35,990 and $47,710.
- $31K10th
- $36K25th
- $40KMedian
- $48K75th
- $60K90th
median average · bar = middle 50% of workers
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $44,380 | $3,698 | $21.34 |
| Median | $40,230 | $3,352 | $19.34 |
| Entry level (25th percentile) | $35,990 | $2,999 | $17.30 |
| Experienced (75th percentile) | $47,710 | $3,976 | $22.94 |
*Hourly figures assume 2,080 paid hours a year.
Customer Service Representatives salary after taxes in Springfield
On the average salary of $44,380, a single filer in Springfield takes home about $35,784 a year, or $2,982 a month and $1,376 every two weeks. Taxes take 19% of gross pay.
Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules).
Is Springfield a good place for customer service representatives? Pay vs. cost of living
Prices in the Springfield area are 7% below the U.S. average (BEA price parity 92.7), so the average $44,380 buys what about $47,852 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in Springfield ($52,670). A typical home costs $200,409, or 4.5 years of this average salary before tax.
Customer Service Representatives salary in other Illinois cities
Springfield ranks 7th of 8 Illinois metro areas for this job; Chicago pays the most ($49,800).
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Springfield: questions
How much do customer service representatives make an hour in Springfield?
$21.34 an hour on average, and $19.34 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Springfield?
The lowest-paid 10% earn about $31,210 a year and the 25th percentile is $35,990, a fair guide to starting pay.
What is the customer service representatives take-home pay in Springfield?
About $35,784 a year ($2,982 a month) for a single filer on the average salary of $44,380.
Do customer service representatives earn more in Springfield than elsewhere?
The average here is 5% less than the U.S. metro average for this job ($46,823).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Springfield, IL (44100). Relative standard error of the mean wage: 0.9%.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules).
- Job concentration: location quotient 0.90, this job is about as common as in the U.S. overall.
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