SOC 43-4051 · Kankakee, IL metro

Customer Service Representatives Salary in Kankakee, IL

The average salary for customer service representatives in Kankakee, Illinois is $45,160 a year ($21.71 an hour), according to BLS estimates for May 2025. The median is $40,490: half of the 480 people in this job in the Kankakee, IL metro area earn more than that, half earn less. That average is 4% less than the U.S. metro average for this job ($46,823).

$45,160average per year

$21.71 / hourMedian $40,490Take-home ≈ $36,372

  • $31K10th
  • $35K25th
  • $40KMedian
  • $51K75th
  • $63K90th

median average · bar = middle 50% of workers

480people in this job
-4%vs U.S. metro average
#5 of 8Illinois metros
96cost of living (U.S. = 100)
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Customer Service Representatives pay range in Kankakee

New workers and the lowest-paid 10% earn about $31,200 a year or less, while the top 10% make $63,310 or more. The middle half of customer service representatives in Kankakee earn between $34,680 and $50,520.

  • $31K10th
  • $35K25th
  • $40KMedian
  • $51K75th
  • $63K90th

median average · bar = middle 50% of workers

Pay levelPer yearPer monthPer hour*
Average$45,160$3,763$21.71
Median$40,490$3,374$19.47
Entry level (25th percentile)$34,680$2,890$16.67
Experienced (75th percentile)$50,520$4,210$24.29

*Hourly figures assume 2,080 paid hours a year.

Customer Service Representatives salary after taxes in Kankakee

On the average salary of $45,160, a single filer in Kankakee takes home about $36,372 a year, or $3,031 a month and $1,399 every two weeks. Taxes take 19% of gross pay.

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules).

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Is Kankakee a good place for customer service representatives? Pay vs. cost of living

Prices in the Kankakee area are 4% below the U.S. average (BEA price parity 96.4), so the average $45,160 buys what about $46,849 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Kankakee ($45,830). A typical home costs $223,721, or 5.0 years of this average salary before tax.

See what $45,160 is worth in another city

Customer Service Representatives salary in other Illinois cities

Kankakee ranks 5th of 8 Illinois metro areas for this job; Chicago pays the most ($49,800).

All Customer Service Representatives salaries in Illinois

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

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Reviewed before it counts. Customer Service Representatives in Kankakee, IL.

Customer Service Representatives salary in Kankakee: questions

How much do customer service representatives make an hour in Kankakee?

$21.71 an hour on average, and $19.46 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Kankakee?

The lowest-paid 10% earn about $31,200 a year and the 25th percentile is $34,680, a fair guide to starting pay.

What is the customer service representatives take-home pay in Kankakee?

About $36,372 a year ($3,031 a month) for a single filer on the average salary of $45,160.

Do customer service representatives earn more in Kankakee than elsewhere?

The average here is 4% less than the U.S. metro average for this job ($46,823).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Kankakee, IL (28100). Relative standard error of the mean wage: 1.4%.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules).
  • Job concentration: location quotient 0.68, this job is less common than in the U.S. overall (location quotient 0.68).

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