Customer Service Representatives pay range in Santa Cruz
New workers and the lowest-paid 10% earn about $38,210 a year or less, while the top 10% make $76,510 or more. The middle half of customer service representatives in Santa Cruz earn between $43,920 and $60,510.
- $38K10th
- $44K25th
- $48KMedian
- $61K75th
- $77K90th
median average · bar = middle 50% of workers · how to read it
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $52,900 | $4,408 | $25.43 |
| Median | $48,110 | $4,009 | $23.13 |
| Entry level (25th percentile) | $43,920 | $3,660 | $21.12 |
| Experienced (75th percentile) | $60,510 | $5,042 | $29.09 |
*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.
Customer Service Representatives pay in Santa Cruz vs. California and the U.S.
Customer service representatives in Santa Cruz earn 3% less than the California average ($54,640) and 14% more than the U.S. average ($46,590). At the median the gap is +7% against the U.S. median of $44,770.
| Area | Average | Median | 10th pct. | 90th pct. | Jobs |
|---|---|---|---|---|---|
| Santa Cruz | $52,900 | $48,110 | $38,210 | $76,510 | 820 |
| California | $54,640 | $49,560 | $38,110 | $75,700 | 176,850 |
| United States | $46,590 | $44,770 | $31,750 | $63,590 | 2,595,750 |
State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.
Customer Service Representatives salary after taxes in Santa Cruz
On the average salary of $52,900, a single filer in Santa Cruz takes home about $43,319 a year, or $3,610 a month and $1,666 every two weeks. Taxes take 18% of gross pay.
Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). California State Disability Insurance (1.3% of wages, paid by employees) is not included.
Is Santa Cruz a good place for customer service representatives? Pay vs. cost of living
Prices in the Santa Cruz area are 10% above the U.S. average (BEA price parity 109.9), so the average $52,900 buys what about $48,136 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Santa Cruz ($54,730). A typical home costs $1,157,157, or 21.9 years of this average salary before tax.
Customer Service Representatives salary in other California cities
Santa Cruz ranks 11th of 25 California metro areas for this job; San Jose pays the most ($63,890).
- San Jose$63,890
- San Francisco$61,320
- Stockton$57,650
- Santa Rosa$56,180
- Napa$55,930
- Vallejo$54,580
- Sacramento$54,330
- Los Angeles$53,500
- Fresno$53,150
- Santa Cruz$52,900
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Santa Cruz: questions
How much do customer service representatives make an hour in Santa Cruz?
$25.43 an hour on average, and $23.13 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Santa Cruz?
The lowest-paid 10% earn about $38,210 a year and the 25th percentile is $43,920, a fair guide to starting pay.
What is the customer service representatives take-home pay in Santa Cruz?
About $43,319 a year ($3,610 a month) for a single filer on the average salary of $52,900. California State Disability Insurance (1.3% of wages, paid by employees) is not included.
Do customer service representatives earn more in Santa Cruz than elsewhere?
The average here is 14% more than the U.S. average for this job ($46,590).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Santa Cruz-Watsonville, CA (42100). Relative standard error of the mean wage: 1.0%.
- U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). California State Disability Insurance (1.3% of wages, paid by employees) is not included.
- Job concentration: location quotient 0.50, this job is less common than in the U.S. overall (location quotient 0.50).
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