SOC 43-4051 · Santa Rosa-Petaluma, CA metro

Customer Service Representatives Salary in Santa Rosa, CA

The average salary for customer service representatives in Santa Rosa, California is $56,180 a year ($27.01 an hour), according to BLS estimates for May 2025. The median is $51,810: half of the 1,750 people in this job in the Santa Rosa-Petaluma, CA metro area earn more than that, half earn less. That average is 20% more than the U.S. metro average for this job ($46,823).

$56,180average per year

$27.01 / hourMedian $51,810Take-home ≈ $45,757

  • $40K10th
  • $46K25th
  • $52KMedian
  • $62K75th
  • $78K90th

median average · bar = middle 50% of workers

1,750people in this job
+20%vs U.S. metro average
#4 of 25California metros
108cost of living (U.S. = 100)
Advertisement

Customer Service Representatives pay range in Santa Rosa

New workers and the lowest-paid 10% earn about $39,990 a year or less, while the top 10% make $77,970 or more. The middle half of customer service representatives in Santa Rosa earn between $46,080 and $62,240.

  • $40K10th
  • $46K25th
  • $52KMedian
  • $62K75th
  • $78K90th

median average · bar = middle 50% of workers

Pay levelPer yearPer monthPer hour*
Average$56,180$4,682$27.01
Median$51,810$4,318$24.91
Entry level (25th percentile)$46,080$3,840$22.15
Experienced (75th percentile)$62,240$5,187$29.92

*Hourly figures assume 2,080 paid hours a year.

Customer Service Representatives salary after taxes in Santa Rosa

On the average salary of $56,180, a single filer in Santa Rosa takes home about $45,757 a year, or $3,813 a month and $1,760 every two weeks. Taxes take 19% of gross pay.

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). California State Disability Insurance (1.3% of wages, paid by employees) is not included.

Advertisement

Is Santa Rosa a good place for customer service representatives? Pay vs. cost of living

Prices in the Santa Rosa area are 8% above the U.S. average (BEA price parity 107.8), so the average $56,180 buys what about $52,123 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Santa Rosa ($56,850). A typical home costs $796,761, or 14.2 years of this average salary before tax.

See what $56,180 is worth in another city

Customer Service Representatives salary in other California cities

Santa Rosa ranks 4th of 25 California metro areas for this job; San Jose pays the most ($63,890).

All Customer Service Representatives salaries in California

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

Advertisement

Does this match what you are paid?

Anonymous, no account. Results update as visitors answer.

Share your pay anonymously

Reviewed before it counts. Customer Service Representatives in Santa Rosa, CA.

Customer Service Representatives salary in Santa Rosa: questions

How much do customer service representatives make an hour in Santa Rosa?

$27.01 an hour on average, and $24.91 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Santa Rosa?

The lowest-paid 10% earn about $39,990 a year and the 25th percentile is $46,080, a fair guide to starting pay.

What is the customer service representatives take-home pay in Santa Rosa?

About $45,757 a year ($3,813 a month) for a single filer on the average salary of $56,180. California State Disability Insurance (1.3% of wages, paid by employees) is not included.

Do customer service representatives earn more in Santa Rosa than elsewhere?

The average here is 20% more than the U.S. metro average for this job ($46,823).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Santa Rosa-Petaluma, CA (42220). Relative standard error of the mean wage: 1.1%.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). California State Disability Insurance (1.3% of wages, paid by employees) is not included.
  • Job concentration: location quotient 0.51, this job is less common than in the U.S. overall (location quotient 0.51).

Read the full methodology. Spotted an error? Tell us.