SOC 43-4051 · Madison, WI metro

Customer Service Representatives Salary in Madison, WI

The average salary for customer service representatives in Madison, Wisconsin is $50,710 a year ($24.38 an hour), according to BLS estimates for May 2025. The median is $47,500: half of the 7,120 people in this job in the Madison, WI metro area earn more than that, half earn less. That average is 8% more than the U.S. metro average for this job ($46,823).

$50,710average per year

$24.38 / hourMedian $47,500Take-home ≈ $41,314

  • $35K10th
  • $41K25th
  • $48KMedian
  • $58K75th
  • $70K90th

median average · bar = middle 50% of workers

7,120people in this job
+8%vs U.S. metro average
#1 of 13Wisconsin metros
97cost of living (U.S. = 100)
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Customer Service Representatives pay range in Madison

New workers and the lowest-paid 10% earn about $35,190 a year or less, while the top 10% make $70,350 or more. The middle half of customer service representatives in Madison earn between $41,230 and $58,170.

  • $35K10th
  • $41K25th
  • $48KMedian
  • $58K75th
  • $70K90th

median average · bar = middle 50% of workers

Pay levelPer yearPer monthPer hour*
Average$50,710$4,226$24.38
Median$47,500$3,958$22.84
Entry level (25th percentile)$41,230$3,436$19.82
Experienced (75th percentile)$58,170$4,848$27.97

*Hourly figures assume 2,080 paid hours a year.

Customer Service Representatives salary after taxes in Madison

On the average salary of $50,710, a single filer in Madison takes home about $41,314 a year, or $3,443 a month and $1,589 every two weeks. Taxes take 19% of gross pay.

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).

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Is Madison a good place for customer service representatives? Pay vs. cost of living

Prices in the Madison area are 3% below the U.S. average (BEA price parity 97.3), so the average $50,710 buys what about $52,124 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in Madison ($58,080). A typical home costs $452,769, or 8.9 years of this average salary before tax.

See what $50,710 is worth in another city

Customer Service Representatives salary in other Wisconsin cities

Madison ranks 1st of 13 Wisconsin metro areas for this job, the best-paid in the state.

All Customer Service Representatives salaries in Wisconsin

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

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Reviewed before it counts. Customer Service Representatives in Madison, WI.

Customer Service Representatives salary in Madison: questions

How much do customer service representatives make an hour in Madison?

$24.38 an hour on average, and $22.84 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Madison?

The lowest-paid 10% earn about $35,190 a year and the 25th percentile is $41,230, a fair guide to starting pay.

What is the customer service representatives take-home pay in Madison?

About $41,314 a year ($3,443 a month) for a single filer on the average salary of $50,710.

Do customer service representatives earn more in Madison than elsewhere?

The average here is 8% more than the U.S. metro average for this job ($46,823).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Madison, WI (31540). Relative standard error of the mean wage: 1.0%.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).
  • Job concentration: location quotient 1.05, this job is about as common as in the U.S. overall.

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