SOC 43-4051 · Parkersburg-Vienna, WV metro

Customer Service Representatives Salary in Parkersburg, WV

The average salary for customer service representatives in Parkersburg, West Virginia is $41,010 a year ($19.72 an hour), according to BLS estimates for May 2025. The median is $37,190: half of the 330 people in this job in the Parkersburg-Vienna, WV metro area earn more than that, half earn less. That average is 12% less than the U.S. average for this job ($46,590).

$41,010average per year

$19.72 / hourMedian $37,190Take-home ≈ $34,056

  • $26K10th
  • $31K25th
  • $37KMedian
  • $46K75th
  • $58K90th

median average · bar = middle 50% of workers · how to read it

330people in this job
-12%vs U.S. average
#5 of 7West Virginia metros
87cost of living (U.S. = 100)
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Customer Service Representatives pay range in Parkersburg

New workers and the lowest-paid 10% earn about $26,350 a year or less, while the top 10% make $58,160 or more. The middle half of customer service representatives in Parkersburg earn between $31,390 and $45,820.

  • $26K10th
  • $31K25th
  • $37KMedian
  • $46K75th
  • $58K90th

median average · bar = middle 50% of workers · how to read it

Pay levelPer yearPer monthPer hour*
Average$41,010$3,418$19.72
Median$37,190$3,099$17.88
Entry level (25th percentile)$31,390$2,616$15.09
Experienced (75th percentile)$45,820$3,818$22.03

*Hourly figures assume 2,080 paid hours a year. Hourly to annual salary.

Customer Service Representatives pay in Parkersburg vs. West Virginia and the U.S.

Customer service representatives in Parkersburg earn 3% less than the West Virginia average ($42,430) and 12% less than the U.S. average ($46,590). At the median the gap is -17% against the U.S. median of $44,770.

AreaAverageMedian10th pct.90th pct.Jobs
Parkersburg$41,010$37,190$26,350$58,160330
West Virginia$42,430$38,430$29,590$56,9709,860
United States$46,590$44,770$31,750$63,5902,595,750

State and U.S. rows: BLS statewide and national estimates, May 2025, which include rural areas.

Customer Service Representatives salary after taxes in Parkersburg

On the average salary of $41,010, a single filer in Parkersburg takes home about $34,056 a year, or $2,838 a month and $1,310 every two weeks. Taxes take 17% of gross pay.

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).

West Virginia paycheck calculator: try your own salary

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Is Parkersburg a good place for customer service representatives? Pay vs. cost of living

Prices in the Parkersburg area are 13% below the U.S. average (BEA price parity 87.1), so the average $41,010 buys what about $47,102 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Parkersburg ($42,000). A typical home costs $171,206, or 4.2 years of this average salary before tax.

See what $41,010 is worth in another city

Customer Service Representatives salary in other West Virginia cities

Parkersburg ranks 5th of 7 West Virginia metro areas for this job; Morgantown pays the most ($42,180).

All Customer Service Representatives salaries in West Virginia

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

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Reviewed before it counts. Customer Service Representatives in Parkersburg, WV.

Customer Service Representatives salary in Parkersburg: questions

How much do customer service representatives make an hour in Parkersburg?

$19.72 an hour on average, and $17.88 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Parkersburg?

The lowest-paid 10% earn about $26,350 a year and the 25th percentile is $31,390, a fair guide to starting pay.

What is the customer service representatives take-home pay in Parkersburg?

About $34,056 a year ($2,838 a month) for a single filer on the average salary of $41,010.

Do customer service representatives earn more in Parkersburg than elsewhere?

The average here is 12% less than the U.S. average for this job ($46,590).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Parkersburg-Vienna, WV (37620). Relative standard error of the mean wage: 2.4%.
  • U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).
  • Job concentration: location quotient 0.54, this job is less common than in the U.S. overall (location quotient 0.54).

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