SOC 43-4051 · Washington-Arlington-Alexandria, DC-VA-MD-WV metro

Customer Service Representatives Salary in Washington, DC

The average salary for customer service representatives in Washington, Washington, D.C. is $50,240 a year ($24.15 an hour), according to BLS estimates for May 2025. The median is $46,220: half of the 36,750 people in this job in the Washington-Arlington-Alexandria, DC-VA-MD-WV metro area earn more than that, half earn less. That average is 7% more than the U.S. metro average for this job ($46,823).

$50,240average per year

$24.15 / hourMedian $46,220Take-home ≈ $40,699

  • $36K10th
  • $38K25th
  • $46KMedian
  • $58K75th
  • $73K90th

median average · bar = middle 50% of workers

36,750people in this job
+7%vs U.S. metro average
109cost of living (U.S. = 100)
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Customer Service Representatives pay range in Washington

New workers and the lowest-paid 10% earn about $35,640 a year or less, while the top 10% make $73,150 or more. The middle half of customer service representatives in Washington earn between $38,270 and $58,160.

  • $36K10th
  • $38K25th
  • $46KMedian
  • $58K75th
  • $73K90th

median average · bar = middle 50% of workers

Pay levelPer yearPer monthPer hour*
Average$50,240$4,187$24.15
Median$46,220$3,852$22.22
Entry level (25th percentile)$38,270$3,189$18.40
Experienced (75th percentile)$58,160$4,847$27.96

*Hourly figures assume 2,080 paid hours a year.

Customer Service Representatives salary after taxes in Washington

On the average salary of $50,240, a single filer in Washington takes home about $40,699 a year, or $3,392 a month and $1,565 every two weeks. Taxes take 19% of gross pay.

The Washington-Arlington-Alexandria, DC-VA-MD-WV metro area crosses state lines, so take-home pay depends on the state where you work:

StatePer yearPer month
Working in WV$41,094$3,424
Working in DC$40,699$3,392
Working in VA$40,473$3,373
Working in MD$40,373$3,364

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).

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Is Washington a good place for customer service representatives? Pay vs. cost of living

Prices in the Washington area are 9% above the U.S. average (BEA price parity 108.9), so the average $50,240 buys what about $46,141 would buy in a typical U.S. metro. This job pays 0.7 times the median wage of all jobs in Washington ($71,060). A typical home costs $583,013, or 11.6 years of this average salary before tax.

See what $50,240 is worth in another city

Customer Service Representatives salary in nearby metro areas

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

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Reviewed before it counts. Customer Service Representatives in Washington, DC.

Customer Service Representatives salary in Washington: questions

How much do customer service representatives make an hour in Washington?

$24.15 an hour on average, and $22.22 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Washington?

The lowest-paid 10% earn about $35,640 a year and the 25th percentile is $38,270, a fair guide to starting pay.

What is the customer service representatives take-home pay in Washington?

About $40,699 a year ($3,392 a month) for a single filer on the average salary of $50,240.

Do customer service representatives earn more in Washington than elsewhere?

The average here is 7% more than the U.S. metro average for this job ($46,823).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Washington-Arlington-Alexandria, DC-VA-MD-WV (47900). Relative standard error of the mean wage: 0.8%.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).
  • Job concentration: location quotient 0.70, this job is less common than in the U.S. overall (location quotient 0.70).

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