Customer Service Representatives pay range in Scranton
New workers and the lowest-paid 10% earn about $30,490 a year or less, while the top 10% make $60,350 or more. The middle half of customer service representatives in Scranton earn between $35,030 and $48,090.
- $30K10th
- $35K25th
- $42KMedian
- $48K75th
- $60K90th
median average · bar = middle 50% of workers
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $43,550 | $3,629 | $20.94 |
| Median | $42,010 | $3,501 | $20.20 |
| Entry level (25th percentile) | $35,030 | $2,919 | $16.84 |
| Experienced (75th percentile) | $48,090 | $4,008 | $23.12 |
*Hourly figures assume 2,080 paid hours a year.
Customer Service Representatives salary after taxes in Scranton
On the average salary of $43,550, a single filer in Scranton takes home about $35,835 a year, or $2,986 a month and $1,378 every two weeks. Taxes take 18% of gross pay.
Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). Local earned income taxes (for example Philadelphia's wage tax) are not included.
Is Scranton a good place for customer service representatives? Pay vs. cost of living
Prices in the Scranton area are 6% below the U.S. average (BEA price parity 93.6), so the average $43,550 buys what about $46,550 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Scranton ($46,330). A typical home costs $227,793, or 5.2 years of this average salary before tax.
Customer Service Representatives salary in other Pennsylvania cities
Scranton ranks 9th of 16 Pennsylvania metro areas for this job; Philadelphia pays the most ($49,100).
- Philadelphia$49,100
- Lancaster$45,650
- Allentown$45,620
- Reading$45,000
- Gettysburg$44,930
- Pittsburgh$44,770
- York$44,550
- Harrisburg$44,260
- Scranton$43,550
- Erie$43,470
All Customer Service Representatives salaries in Pennsylvania
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Scranton: questions
How much do customer service representatives make an hour in Scranton?
$20.94 an hour on average, and $20.20 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Scranton?
The lowest-paid 10% earn about $30,490 a year and the 25th percentile is $35,030, a fair guide to starting pay.
What is the customer service representatives take-home pay in Scranton?
About $35,835 a year ($2,986 a month) for a single filer on the average salary of $43,550. Local earned income taxes (for example Philadelphia's wage tax) are not included.
Do customer service representatives earn more in Scranton than elsewhere?
The average here is 7% less than the U.S. metro average for this job ($46,823).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Scranton--Wilkes-Barre, PA (42540). Relative standard error of the mean wage: 0.8%.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). Local earned income taxes (for example Philadelphia's wage tax) are not included.
- Job concentration: location quotient 0.85, this job is about as common as in the U.S. overall.
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