Customer Service Representatives pay range in Albany
New workers and the lowest-paid 10% earn about $35,930 a year or less, while the top 10% make $63,570 or more. The middle half of customer service representatives in Albany earn between $38,380 and $55,240.
- $36K10th
- $38K25th
- $45KMedian
- $55K75th
- $64K90th
median average · bar = middle 50% of workers
| Pay level | Per year | Per month | Per hour* |
|---|---|---|---|
| Average | $48,440 | $4,037 | $23.29 |
| Median | $45,350 | $3,779 | $21.80 |
| Entry level (25th percentile) | $38,380 | $3,198 | $18.45 |
| Experienced (75th percentile) | $55,240 | $4,603 | $26.56 |
*Hourly figures assume 2,080 paid hours a year.
Customer Service Representatives salary after taxes in Albany
On the average salary of $48,440, a single filer in Albany takes home about $39,042 a year, or $3,254 a month and $1,502 every two weeks. Taxes take 19% of gross pay.
Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). New York City (up to 3.876%) and Yonkers income taxes are not included.
Is Albany a good place for customer service representatives? Pay vs. cost of living
Prices in the Albany area are in line with the U.S. average (BEA price parity 99.6), so the average $48,440 buys what about $48,651 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in Albany ($58,460). A typical home costs $370,533, or 7.6 years of this average salary before tax.
Customer Service Representatives salary in other New York cities
Albany ranks 3rd of 13 New York metro areas for this job; New York pays the most ($54,410).
- New York$54,410
- Kiryas Joel$48,570
- Albany$48,440
- Binghamton$48,430
- Buffalo$48,200
- Syracuse$48,200
- Utica$47,850
- Kingston$47,630
- Glens Falls$47,490
- Ithaca$46,710
Highest-paying cities for customer service representatives
San Jose, CA pays this job the most of the metro areas we cover ($63,890).
- San Jose, CA$63,890
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,650
- Seattle, WA$56,350
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Customer Service Representatives salary in Albany: questions
How much do customer service representatives make an hour in Albany?
$23.29 an hour on average, and $21.80 at the median (BLS, May 2025).
What is the entry-level customer service representatives salary in Albany?
The lowest-paid 10% earn about $35,930 a year and the 25th percentile is $38,380, a fair guide to starting pay.
What is the customer service representatives take-home pay in Albany?
About $39,042 a year ($3,254 a month) for a single filer on the average salary of $48,440. New York City (up to 3.876%) and Yonkers income taxes are not included.
Do customer service representatives earn more in Albany than elsewhere?
The average here is 3% more than the U.S. metro average for this job ($46,823).
Sources and how to read this page
- Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Albany-Schenectady-Troy, NY (10580). Relative standard error of the mean wage: 0.7%.
- Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
- Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
- Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2025 rules). New York City (up to 3.876%) and Yonkers income taxes are not included.
- Job concentration: location quotient 1.10, this job is about as common as in the U.S. overall.
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