Customer Service Representatives Salary in Maryland

Customer service representatives in Maryland earn the most in Baltimore (average $45,800 a year) and the least in Salisbury ($41,660), across the 4 Maryland metro areas we cover. Statewide, BLS puts the customer service representatives average at $46,100 and the median at $42,830 for 37,740 workers. The U.S. average for this job is $46,590.

Customer Service Representatives average salary by city in Maryland

Baltimore$45,800
Hagerstown$43,260
Lexington Park$42,170
Salisbury$41,660

Pay, take-home pay and cost of living

City	Average	Median	25th pct.	Take-home*	Cost of living
Baltimore	$45,800	$42,850	$36,600	$37,016	104
Hagerstown	$43,260	$38,200	$32,220	$35,096	94
Lexington Park	$42,170	$36,460	$33,620	$34,272	101
Salisbury	$41,660	$37,260	$33,240	$33,887	96

*Average salary after federal and state taxes for a single filer; Maryland's county income tax (2.25%–3.30%, charged in every county) is not included, so real take-home pay is lower. Cost of living: BEA price parity, U.S. = 100.

Customer Service Representatives salary in other states

Customer Service Representatives salary by city and state

More about pay in Maryland

Sources and how to read this page

Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051.
U.S. and statewide figures: BLS OEWS national and state estimates, May 2025, every employer including rural areas.
Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.

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