SOC 43-4051 · Portland-South Portland, ME metro

Customer Service Representatives Salary in Portland, ME

The average salary for customer service representatives in Portland, Maine is $49,240 a year ($23.67 an hour), according to BLS estimates for May 2025. The median is $47,910: half of the 3,480 people in this job in the Portland-South Portland, ME metro area earn more than that, half earn less. That average is 5% more than the U.S. metro average for this job ($46,823).

$49,240average per year

$23.67 / hourMedian $47,910Take-home ≈ $40,098

  • $37K10th
  • $39K25th
  • $48KMedian
  • $53K75th
  • $65K90th

median average · bar = middle 50% of workers

3,480people in this job
+5%vs U.S. metro average
#1 of 3Maine metros
102cost of living (U.S. = 100)
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Customer Service Representatives pay range in Portland

New workers and the lowest-paid 10% earn about $36,780 a year or less, while the top 10% make $64,930 or more. The middle half of customer service representatives in Portland earn between $38,560 and $53,320.

  • $37K10th
  • $39K25th
  • $48KMedian
  • $53K75th
  • $65K90th

median average · bar = middle 50% of workers

Pay levelPer yearPer monthPer hour*
Average$49,240$4,103$23.67
Median$47,910$3,992$23.03
Entry level (25th percentile)$38,560$3,213$18.54
Experienced (75th percentile)$53,320$4,443$25.63

*Hourly figures assume 2,080 paid hours a year.

Customer Service Representatives salary after taxes in Portland

On the average salary of $49,240, a single filer in Portland takes home about $40,098 a year, or $3,342 a month and $1,542 every two weeks. Taxes take 19% of gross pay.

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules). Maine's standard deduction phase-out above $102,250 of income is not modelled.

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Is Portland a good place for customer service representatives? Pay vs. cost of living

Prices in the Portland area are 2% above the U.S. average (BEA price parity 101.9), so the average $49,240 buys what about $48,342 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in Portland ($56,960). A typical home costs $542,063, or 11.0 years of this average salary before tax.

See what $49,240 is worth in another city

Customer Service Representatives salary in other Maine cities

Portland ranks 1st of 3 Maine metro areas for this job, the best-paid in the state.

All Customer Service Representatives salaries in Maine

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

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Reviewed before it counts. Customer Service Representatives in Portland, ME.

Customer Service Representatives salary in Portland: questions

How much do customer service representatives make an hour in Portland?

$23.67 an hour on average, and $23.03 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Portland?

The lowest-paid 10% earn about $36,780 a year and the 25th percentile is $38,560, a fair guide to starting pay.

What is the customer service representatives take-home pay in Portland?

About $40,098 a year ($3,342 a month) for a single filer on the average salary of $49,240. Maine's standard deduction phase-out above $102,250 of income is not modelled.

Do customer service representatives earn more in Portland than elsewhere?

The average here is 5% more than the U.S. metro average for this job ($46,823).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Portland-South Portland, ME (38860). Relative standard error of the mean wage: 1.3%.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules). Maine's standard deduction phase-out above $102,250 of income is not modelled.
  • Job concentration: location quotient 0.72, this job is less common than in the U.S. overall (location quotient 0.72).

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