SOC 43-4051 · Columbus, GA-AL metro

Customer Service Representatives Salary in Columbus, GA

The average salary for customer service representatives in Columbus, Georgia is $37,940 a year ($18.24 an hour), according to BLS estimates for May 2025. The median is $37,330: half of the 2,150 people in this job in the Columbus, GA-AL metro area earn more than that, half earn less. That average is 19% less than the U.S. metro average for this job ($46,823).

$37,940average per year

$18.24 / hourMedian $37,330Take-home ≈ $31,520

  • $28K10th
  • $31K25th
  • $37KMedian
  • $41K75th
  • $49K90th

median average · bar = middle 50% of workers

2,150people in this job
-19%vs U.S. metro average
#12 of 14Georgia metros
89cost of living (U.S. = 100)
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Customer Service Representatives pay range in Columbus

New workers and the lowest-paid 10% earn about $28,450 a year or less, while the top 10% make $48,590 or more. The middle half of customer service representatives in Columbus earn between $30,880 and $40,820.

  • $28K10th
  • $31K25th
  • $37KMedian
  • $41K75th
  • $49K90th

median average · bar = middle 50% of workers

Pay levelPer yearPer monthPer hour*
Average$37,940$3,162$18.24
Median$37,330$3,111$17.95
Entry level (25th percentile)$30,880$2,573$14.85
Experienced (75th percentile)$40,820$3,402$19.62

*Hourly figures assume 2,080 paid hours a year.

Customer Service Representatives salary after taxes in Columbus

On the average salary of $37,940, a single filer in Columbus takes home about $31,520 a year, or $2,627 a month and $1,212 every two weeks. Taxes take 17% of gross pay.

The Columbus, GA-AL metro area crosses state lines, so take-home pay depends on the state where you work:

StatePer yearPer month
Working in GA$31,520$2,627
Working in AL$31,126$2,594

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).

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Is Columbus a good place for customer service representatives? Pay vs. cost of living

Prices in the Columbus area are 11% below the U.S. average (BEA price parity 89.3), so the average $37,940 buys what about $42,488 would buy in a typical U.S. metro. This job pays 0.9 times the median wage of all jobs in Columbus ($43,540). A typical home costs $209,527, or 5.5 years of this average salary before tax.

See what $37,940 is worth in another city

Customer Service Representatives salary in other Georgia cities

Columbus ranks 12th of 14 Georgia metro areas for this job; Atlanta pays the most ($44,870).

All Customer Service Representatives salaries in Georgia

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

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Reviewed before it counts. Customer Service Representatives in Columbus, GA.

Customer Service Representatives salary in Columbus: questions

How much do customer service representatives make an hour in Columbus?

$18.24 an hour on average, and $17.95 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Columbus?

The lowest-paid 10% earn about $28,450 a year and the 25th percentile is $30,880, a fair guide to starting pay.

What is the customer service representatives take-home pay in Columbus?

About $31,520 a year ($2,627 a month) for a single filer on the average salary of $37,940.

Do customer service representatives earn more in Columbus than elsewhere?

The average here is 19% less than the U.S. metro average for this job ($46,823).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Columbus, GA-AL (17980). Relative standard error of the mean wage: 1.0%.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules).
  • Job concentration: location quotient 1.10, this job is about as common as in the U.S. overall.

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