SOC 43-4051 · Lakeland-Winter Haven, FL metro

Customer Service Representatives Salary in Lakeland, FL

The average salary for customer service representatives in Lakeland, Florida is $42,680 a year ($20.52 an hour), according to BLS estimates for May 2025. The median is $38,750: half of the 6,000 people in this job in the Lakeland-Winter Haven, FL metro area earn more than that, half earn less. That average is 9% less than the U.S. metro average for this job ($46,823).

$42,680average per year

$20.52 / hourMedian $38,750Take-home ≈ $36,473

  • $32K10th
  • $36K25th
  • $39KMedian
  • $46K75th
  • $57K90th

median average · bar = middle 50% of workers

6,000people in this job
-9%vs U.S. metro average
#10 of 22Florida metros
97cost of living (U.S. = 100)
Advertisement

Customer Service Representatives pay range in Lakeland

New workers and the lowest-paid 10% earn about $31,790 a year or less, while the top 10% make $57,090 or more. The middle half of customer service representatives in Lakeland earn between $36,020 and $45,900.

  • $32K10th
  • $36K25th
  • $39KMedian
  • $46K75th
  • $57K90th

median average · bar = middle 50% of workers

Pay levelPer yearPer monthPer hour*
Average$42,680$3,557$20.52
Median$38,750$3,229$18.63
Entry level (25th percentile)$36,020$3,002$17.32
Experienced (75th percentile)$45,900$3,825$22.07

*Hourly figures assume 2,080 paid hours a year.

Customer Service Representatives salary after taxes in Lakeland

On the average salary of $42,680, a single filer in Lakeland takes home about $36,473 a year, or $3,039 a month and $1,403 every two weeks. Taxes take 15% of gross pay.

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and no state income tax.

Advertisement

Is Lakeland a good place for customer service representatives? Pay vs. cost of living

Prices in the Lakeland area are 3% below the U.S. average (BEA price parity 97.1), so the average $42,680 buys what about $43,936 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in Lakeland ($46,140). A typical home costs $298,816, or 7.0 years of this average salary before tax.

See what $42,680 is worth in another city

Customer Service Representatives salary in other Florida cities

Lakeland ranks 10th of 22 Florida metro areas for this job; Naples pays the most ($46,540).

All Customer Service Representatives salaries in Florida

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

Advertisement

Does this match what you are paid?

Anonymous, no account. Results update as visitors answer.

Share your pay anonymously

Reviewed before it counts. Customer Service Representatives in Lakeland, FL.

Customer Service Representatives salary in Lakeland: questions

How much do customer service representatives make an hour in Lakeland?

$20.52 an hour on average, and $18.63 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in Lakeland?

The lowest-paid 10% earn about $31,790 a year and the 25th percentile is $36,020, a fair guide to starting pay.

What is the customer service representatives take-home pay in Lakeland?

About $36,473 a year ($3,039 a month) for a single filer on the average salary of $42,680. Florida has no state income tax.

Do customer service representatives earn more in Lakeland than elsewhere?

The average here is 9% less than the U.S. metro average for this job ($46,823).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area Lakeland-Winter Haven, FL (29460). Relative standard error of the mean wage: 0.6%.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and no state income tax.
  • Job concentration: location quotient 1.35, this job is 1.4 times as concentrated as in the U.S. overall.

Read the full methodology. Spotted an error? Tell us.