SOC 43-4051 · New Haven, CT metro

Customer Service Representatives Salary in New Haven, CT

The average salary for customer service representatives in New Haven, Connecticut is $52,400 a year ($25.19 an hour), according to BLS estimates for May 2025. The median is $47,490: half of the 3,520 people in this job in the New Haven, CT metro area earn more than that, half earn less. That average is 12% more than the U.S. metro average for this job ($46,823).

$52,400average per year

$25.19 / hourMedian $47,490Take-home ≈ $42,365

  • $37K10th
  • $40K25th
  • $47KMedian
  • $61K75th
  • $76K90th

median average · bar = middle 50% of workers

3,520people in this job
+12%vs U.S. metro average
#2 of 5Connecticut metros
105cost of living (U.S. = 100)
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Customer Service Representatives pay range in New Haven

New workers and the lowest-paid 10% earn about $37,330 a year or less, while the top 10% make $76,330 or more. The middle half of customer service representatives in New Haven earn between $40,490 and $61,230.

  • $37K10th
  • $40K25th
  • $47KMedian
  • $61K75th
  • $76K90th

median average · bar = middle 50% of workers

Pay levelPer yearPer monthPer hour*
Average$52,400$4,367$25.19
Median$47,490$3,958$22.83
Entry level (25th percentile)$40,490$3,374$19.47
Experienced (75th percentile)$61,230$5,102$29.44

*Hourly figures assume 2,080 paid hours a year.

Customer Service Representatives salary after taxes in New Haven

On the average salary of $52,400, a single filer in New Haven takes home about $42,365 a year, or $3,530 a month and $1,629 every two weeks. Taxes take 19% of gross pay.

Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules). Connecticut tax is computed with the Department of Revenue Services' 2026 withholding rules (exemption, credit and recapture tables).

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Is New Haven a good place for customer service representatives? Pay vs. cost of living

Prices in the New Haven area are 5% above the U.S. average (BEA price parity 104.6), so the average $52,400 buys what about $50,115 would buy in a typical U.S. metro. This job pays 0.8 times the median wage of all jobs in New Haven ($60,060). A typical home costs $408,096, or 7.8 years of this average salary before tax.

See what $52,400 is worth in another city

Customer Service Representatives salary in other Connecticut cities

New Haven ranks 2nd of 5 Connecticut metro areas for this job; Bridgeport pays the most ($54,100).

All Customer Service Representatives salaries in Connecticut

Highest-paying cities for customer service representatives

San Jose, CA pays this job the most of the metro areas we cover ($63,890).

Customer Service Representatives salary by city

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Reviewed before it counts. Customer Service Representatives in New Haven, CT.

Customer Service Representatives salary in New Haven: questions

How much do customer service representatives make an hour in New Haven?

$25.19 an hour on average, and $22.83 at the median (BLS, May 2025).

What is the entry-level customer service representatives salary in New Haven?

The lowest-paid 10% earn about $37,330 a year and the 25th percentile is $40,490, a fair guide to starting pay.

What is the customer service representatives take-home pay in New Haven?

About $42,365 a year ($3,530 a month) for a single filer on the average salary of $52,400. Connecticut tax is computed with the Department of Revenue Services' 2026 withholding rules (exemption, credit and recapture tables).

Do customer service representatives earn more in New Haven than elsewhere?

The average here is 12% more than the U.S. metro average for this job ($46,823).

Sources and how to read this page

  • Wages: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates for metropolitan areas. SOC code 43-4051; area New Haven, CT (35300). Relative standard error of the mean wage: 0.7%.
  • Cost of living: Bureau of Economic Analysis regional price parities (RPP), 2024; 100 = U.S. average.
  • Home value: Zillow Home Value Index. Typical-wage figure: OEWS all occupations, same metro.
  • Take-home pay: Single filer, standard deduction: federal income tax (2026 brackets), Social Security, Medicare and state income tax (2026 rules). Connecticut tax is computed with the Department of Revenue Services' 2026 withholding rules (exemption, credit and recapture tables).
  • Job concentration: location quotient 0.75, this job is less common than in the U.S. overall (location quotient 0.75).

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